What you need to know
At Afrofame Logistics Solutions, we ensure a seamless and transparent process for all your logistics needs. Here’s a step-by-step guide on how our service works and what you can expect:
1. Contact Us 📞✉️
The first step is getting in touch with us through our website, email, or WhatsApp. Let us know the details of your cargo, including the type of goods, destination, and preferred transportation method (air, sea, or road). Our team will assess your needs and provide a custom quote based on the specifications.
2. Get a Customized Quote 📋
Once we understand your logistics requirements, we will offer you a detailed, tailored quote. This includes costs for transportation, customs clearance, warehousing (if needed), and any additional services like cargo consolidation or insurance. We ensure full transparency with no hidden charges.
3. Book Your Shipment 📦
After approving the quote, you’ll book your shipment with us. At this stage, we will gather all the necessary documents, including commercial invoices, packing lists, and any permits required. We will work closely with you to ensure all documentation is complete for smooth customs clearance and shipping.
4. Freight Forwarding & Cargo Handling 🚛✈️
Once the shipment is confirmed, our team of logistics experts will take care of everything from coordinating with carriers to handling all aspects of freight forwarding. Whether it's air, sea, or road transport, we ensure that your cargo is handled with care, providing real-time tracking throughout the journey.
5. Customs Clearance 📑
Our experienced customs clearance team will handle all necessary paperwork and ensure your cargo complies with the import/export regulations of your destination country. We work to expedite the clearance process, preventing delays and ensuring your shipment moves smoothly through customs.
6. Warehousing & Distribution (if applicable) 🏢
If you require temporary storage or distribution of your goods, our secure warehouses are available for short-term or long-term storage. We manage inventory efficiently and offer flexible distribution services to ensure timely delivery to the final destination.
7. Cargo Delivery 🚚
Once your cargo is cleared and ready for delivery, we arrange transportation to the final destination, whether it’s a local drop-off or international delivery. You will receive regular updates and can track your shipment in real-time, ensuring peace of mind.
8. Ongoing Support 🤝
Even after your cargo has been delivered, we remain available to assist with any questions or further logistics needs. Our client relations team ensures that every customer is satisfied and supported throughout the entire process.